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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All RKZ products

The group "New Technologies" offers for review the products of the plant RKZ: ordinary and front ceramic bricks, shotcrete and angobated, ceramic stones, clinker and crossbar-format bricks, Euro-bricks, bricks with a thickened wall, glazed, with a raised surface
  • Ordinary bricks RKZ
    Ordinary bricks
    GOST 530-2012, GOST 8426-75, etc.
  • Face bricks RKZ
    Face bricks
    GOST 530-2012, etc.
  • Shotcrete bricks RKZ
    Shotcrete bricks
    GOST 530-2012, etc.
  • Bricks with a raised surface RKZ
    Bricks with a raised surface
    GOST 530-2012, etc.
  • Glazed bricks RKZ
    Glazed bricks
    GOST 530-2012, etc.
  • Angobated bricks RKZ
    Angobated bricks
    GOST 530-2012, etc.
  • Ceramic stones with PGS RKZ
    Ceramic stones with PGS
    GOST 530-2012, etc.
  • Clinker bricks RKZ
    Clinker bricks
    TU 5741-028-05297720-2015, etc.
  • Crossbar-format bricks RKZ
    Crossbar-format bricks
    TU 5741-028-05297720-2015, etc.
  • Euro-bricks RKZ
    Euro-bricks
    GOST 530-2012, etc.
  • Bricks with a thickened wall RKZ
    Bricks with a thickened wall
    GOST 530-2012, etc.

NEW TECHNOLOGIES GROUP

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